The True T-19-HC reach-in refrigerator has a bottom-mounted refrigeration system, creating a non-stoop lower shelf. Since the system is not located at the top of the unit, supplies can be stored on the top and internal components are simple to access. Temperatures in the refrigerator range from 33 to 38 degrees Fahrenheit and can be monitored with an external display. A capillary tube system is used to send R290 hydrocarbon refrigerant throughout the machine, and the evaporator is coated in epoxy to resist corrosion. By reversing in an opposite direction when it's started, the compressor fan motor helps remove build up of dust, dirt, and debris on the condensing coil. Eliminating buildup can improve function for longer periods. Despite its effectiveness, feature should not replace common preventative maintenance practices.

The door and front are made of stainless steel to withstand repeated, heavy use. Its black powder-coated frame is strong and provides structure. For mobility, castors are mounted on the True T-19-HC reach-in refrigerator frame rail. It has an aluminum interior liner and stainless steel floor that resist corrosion and are easy to clean. Products sit on three adjustable, PVC-coated shelves, and LED lights shine on them for visibility. Cold air is retained in the cabinet since it is insulated with foamed-in-place polyurethane.